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Insurance claim amount is always something
creeping up on the mind of both insurer and the insurance
company. It is more evident in case when there is a possibility
of you filing a claim to recover the amount for that claim.
If you provide sufficient proof and necessary
documents for your home insurance claim, there is a fair chance
you can get the amount by the Home
Insurance company or provider. Also, submitting a claim
on your home policy is a relatively quite simple process.
The steps involve contacting your agent, filling out a claim
form and waiting for an appointed arbiter to verify the facts
and judge the authenticity of the damage. If the damage is
really worth notice, it's a matter of few days to get the
claimed amount through check. Most claims are handled quickly.
Sometimes the claim process can really be
time taking and frustrating. Also keep in mind that most insurance
providers don't enjoy the idea of two or three claims in a
short span of time and you stand almost certain chance of
getting cancellation of these claims. Try to stay away from
high risks, so you should be sure to make only those claims
that are absolutely necessary. Or, if you are sure about your
rights to claim and corresponding damage or loss, just go
full throttle to register a claim. Only remember that there
can sometimes be unpleasant repercussions.
Here are some general tips for handling auto
and home insurance claims:
- Know your policy.
- Stake your claim quickly.
- Avoid using the word "lawyer."
- Keep a copy of the police report.
- Get an estimate or two.
- Make temporary repairs.
Home Claim Procedure
- Inform the call center with policy details.
- Provide relevant information, which includes your policy
and other details regarding your claim. Consequently, your
claim request is authenticated and is escalated to the company's
claims department.
- Company's claims department validates and registers the
request. They appoint a surveyor within 48 hours.
- The insured submits all the relevant documents to the
surveyor. The surveyor submits the Final Survey Report (FSR)
along with the documents within 7 days.
- If surveyor is not appointed, the company's claims department
sends a letter of requirement for submitting documents to
the insured within 24 hours of claim intimation.
- On receipt of documents, the claims department processes
the claim within 7 days. On approval of the claim, a letter
is send to the insured giving the approved amount of settlement
along with the discharge voucher.
- Payment cheque is released on receipt of the signed discharge
voucher.
Documents Required
Documents are the most valid and appropriate proof for your
home insurance claims. Always keep your documents in place
and ready both before you need to make a claim and when you
need to make one. It is always advisable to save the receipts
for items you buy. This will give the indication and estimation
of the total cost of items and damage claim amount accordingly.
Photographs and/or videotapes of your home (both in pre- and
post-disaster form) can also be beneficial. These will help
you establish an inventory of your belongings should the need
arise. Always save photos or videos of the damage before you
begin cleaning up.
List of Documents Required
- Duly completed and signed claim form
- Xerox copy of policy
- Copy of FIR
- Final Report from police
- Copy of all invoices, price lists, repair estimates
Please note that this is an indicative list
and some other documents may be required at the time of claim
settlement.
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